FAQ

1. NO. There’s no need to pre-pack anything—we collect all your devices regardless of how they are arranged. Just let us know what you’d like us to pick up.

YES. No matter your location, the number, size, or condition of your equipment (whether on pallets, in bins, or not), we’ll pick them up for free.
Our service also includes secure erasure of all hard drives (without exception) using a 3-pass wipe process. We offer the most affordable service using top-quality equipment.

For enhanced protection, we also offer:

• Data wiping with serial number tracking
• Hard drive destruction with serial number tracking
• Data wiping + destruction with serial numbers
• On-site hard drive destruction in front of witnesses

Feel free to contact us if you require any additional services.

1. NO. You are absolutely not required to do so. We take care of collecting all your equipment, regardless of its location.

No problem—we’ll schedule follow-ups with you based on your needs. If during a scheduled check-in you don’t have any equipment to recycle, we’ll simply postpone the follow-up until you do.

Our standard pallets measure 4 ft × 4 ft.
However, we can collect pallets of any size if you provide the dimensions in advance.

As soon as you request a pickup, our team commits to completing it within one business week. Of course, the exact timing is agreed upon with you in advance. Plus, we’ll contact you 30 minutes before arrival to remind you that we’re on our way.

No problem at all! In fact, Uni‑Recycle has built a strong network of over 6,000 clients across the entire Quebec region. This enables us to be your partner throughout Quebec, ensuring you receive the same high-quality service everywhere.

You can drop off all your devices, including ink cartridges (which will be donated to Mira), directly at our premises/warehouse. If you gather several people with multiple devices to recycle at the same place, we can offer you a pickup service.

To request a pickup, you can return to our WEBSITE homepage and click on “Request a pickup”, or use the site’s messaging feature. Alternatively, you can contact us via:
Email: suivi@uni-recycle.com
Phone: 1‑844‑777‑3292

We invite you to try our free service just to see how we operate. Afterwards, the decision is entirely yours—whether to continue working with us or not. It’s worth noting that many of our current clients used to do business with another recycler before partnering with us.

If you want to ensure your devices are accepted—regardless of size, origin, or type—you can always drop them off at our location. At Uni‑Recycle, you can be confident that your equipment will be recycled properly.